🔒 Personal Data Protection (GDPR)

1. Data controller

The data controller is:
Jakub Frank
Email: [email protected]
Web: jakubfrankguitaracademy.com

2. Data we collect

When you register and use our services, we collect the following personal data:

• Identification data: Name, priezvisko, email
• Contact details: Phone number (optional)
• Payment data: Processed by Stripe (we do not store card details)
• Technical data: IP address, cookies and browser
• Usage data: Pages visited, videos and materials

3. Purposes of data processing

We process your personal data for the following purposes:

• Creating and managing your user account
• Providing access to video lessons and materials
• Processing payments and subscriptions
• Communicating with users (news and support)
• Improving service quality
• Meeting legal obligations

4. Legal basis for processing

We process your data on the following bases:

• Consent: Provided during registration
• Zmluva: Performance of the service agreement
• Legitimate interest: Service improvement and marketing
• Legal obligation: Accounting and taxes

5. Sharing data with third parties

We may share your data with the following partners:

• Stripe: Payment processing (PCI DSS certified)
• Hosting provider: Server data storage
• Email services: Sending notifications

We never sell or rent your data to third parties for marketing purposes.

6. Data retention

We retain your personal data as follows:

• Active account: For the duration of your membership
• Cancelled account: 30 days (with an option to restore it)
• Accounting records: 10 years (legal obligation)
• Marketing: Until consent is withdrawn

7. Your rights (GDPR)

You have the right to:

• Access your data: Obtain a copy of your data
• Rectification: Correct inaccurate data
• Erasure: The “right to be forgotten”
• Restriction of processing: Suspend processing
• Data portability: Transfer data to another provider
• Object: Object to processing
• Withdrawal of consent: Withdraw consent at any time

To exercise your rights, contact: [email protected]

8. Cookies

We use cookies na:

• Essential cookies: Sign in, session
• Functional cookies: Settings, preferencie
• Analytics cookies: Visitor statistics

Learn more: Cookie Policy

9. Data security

We protect your data using:

• SSL/TLS encryption (HTTPS)
• Secure password storage (bcrypt)
• Regular security audits
• Restricted access to data
• Firewall a DDoS ochrana

10. Changes to this Privacy Policy

We may update this policy from time to time. We will notify you of material changes by email or through a notice on the website.

11. Contact

Do you have questions about personal data protection?
Email: [email protected]
Doba odpovede: Within 30 days